An exceptional Desktop Support Professional with six years experience working with a large MSP supporting an international Oil and Gas company. Proficient in providing Level 1 and 2 support over the phone, remotely and in person. Recently played a key role in a large Desktop Refresh project on a major construction site.
Experienced in the use of; Active Directory, Exchange, Citrix, VM, Win 7 and SCCM. A very personable individual with a really proactive attitude.